Knowledgebase

1. On your iPhone, open the Settings application
2. Select the Mail, Contacts, Calendars option
3. Select Add Account...
4. Select Other for the account type
5. Select Add Mail Account
6. Specify the Name, Email, Password and Description
7. • Name - This is the name that will show on emails from you. You can put in your name or any other value.
   • Email - This is your full email address.
   • Password - This is the password used to access your email account.  If you forgot your password then it can be reset through the control panel.
   • Description - This is how you will identify this account on your iPhone. It can be any value that you choose.
8. Click the next button
   
   A New Account will appear and you will need to fill in the fields.

1. • IMAP/POP- Select either IMAP or POP3. IMAP will sync your phone with the server, while POP does not.  Most people prefer IMAP for ease of syncing devices with server.
   • Incoming Mail Server / Outgoing Mail Server- Both the incoming and outgoing mail server sections will be filled out with identical information. Fields that are marked Optional need to be filled in. They are not optional.
   • Host Name - mail.domain.com where domain.com is your domain name.
   • User Name - This is your full email address
   • Password -This is the password used to access your email account.
2. Select the Next button.
3. The account will go into a Verifying status. You may receive a message that states Cannot Verify Server Identity. If so, click Continue.
4. If the account is successful you will see a page that contains items that you want to synchronize. Mail should be turned on and you may choose to synchronize the other items at your discretion.
5. Click the Save button.
6. Go back into the account and go to the Advanced settings.
7. Change SSL to no, and change the server port to 143 for IMAP or 110 for POP3
8. Go back to Account and tap on the Outgoing mail server and then tap on the primary mail server
   1. Make sure all fields are populated with username and password.  Please note: the password field might say "optional" but you MUST enter a password there.
   2. Ensure use SSL is off
   3. Change the server port to 587
9. You can now exit Settings and access your email by clicking the Mail icon on your iPhone.