Included with Microsoft Security Bulletin MS15-009 – Critical Security Update for Internet Explorer (3034682)
This issue affects users running Windows 8 and may also affect Windows 7 users with IE 11.
The following steps should resolve the problem...
- Close the Cisco AnyConnect Window and the taskbar mini-icon (right-click on icon and select Quit)
- Right click vpnui.exe in the Cisco AnyConnect Secure Mobility Client folder located in C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\
- Click on the Run compatibility troubleshooter button
- Choose Try recommended settings
- If the wizard suggests Windows 8 compatibility...
- Click Test Program. This will open the program. Click Connect and it should work.
- In the wizard, click Next
- Select Yes, save these settings for this program
- Close the wizard
- If the wizard suggests Windows 7 compatibility...
- Click Test Program. This will open the program. Click Connect and it will fail.
- Again, close the Cisco AnyConnect Window and the taskbar mini-icon (right-click on icon and select Quit)
- In the wizard, click Next
- Select No, try again using different settings
- Check the box next to The program worked in earlier versions of Windows but won't install or run now and click Next.
- Choose Windows 8 and click Next
- Click Start the program.... Click Connect in the Anyconnect client and it should work now.
- Click Next in the wizard
- Select Yes, save these settings for this program
- Close the wizard
- Some people may need to repeat the above steps for vpnagent.exe. That is the local service that supports the client user interface.